Privacy policy


1. General


Bag to Store, Gorica Vasilevska s.p (whose registered office is at Slovenska cesta 56, 1000 Ljubljana, Slovenia) ("Bag to store", "we", "our" or "us"), acting as data controller, is committed to protecting and respecting your privacy. This notice (the "Privacy Notice") is designed to tell you about our practices regarding the collection, use and disclosure of information that you may provide via our website (the "Platform").

This Privacy Notice (together with our Terms and Conditions and other documents) sets out the premise on which any personal data that we gather from you, or that you give to us, will be administered by us. We would like to ask you carefully to read and understand our views regarding personal data that we will gather from you and how we will treat the same.


2. Data collection


The legal basis for collecting your personal data is as follows: (i) the implementation of a agreement when you register on the website, or subscribe to other services provided by us; (ii) Our legitimate devolved interest in keeping you up-to-date and developing our action by sending you newsletters or informative emails. (iii) Your acceptance of social networking cookies, advertising cookies and Google Analytics cookies as detailed in article 7.

Your personal data is collected for one or more purposes:

(i) Managing access and use of certain services available on the website.

(ii) Sending newsletters, requests and promotional material. We provide you with the option of resigning of personal data collection upon your request.

(iii) Handling appraisals provided by individuals on products, services and content.

(iv) Providing personalized responses to any demand for info

(v) Fulfilling with our legal and regulatory responsibilities.

We will inform you, when collecting personal data, whether the data is mandatory or optional. Mandatory data is required for the services provided on site to work. You are free to provide or not provide optional data.

We will advise you, when gathering personal information, regardless of whether the information is obligatory or not. Obligatory information is mandatory for the services provided on our website. You are allowed to give or not give discretionary information.

2.2. Data we collect automatically

Regarding each of your visit on our Platform we can collect, in accordance with valid laws and with your agreement, data relating to the devices you use and the networks you are connected to when using our services. This might include the following data: your IP address, log-in information, browser type and version, browser plug-in types and versions, operating system and platform, advertising identifier, information about your visit including the URL clickstream to, through and from our Platforms, products you viewed or searched for, download errors, length of visits to certain pages, page interaction and any phone number used to call our customer service number. We collect this information through the use of various technologies including cookies.

3. Who are the recipients of the Information we collect from you and for which purposes?


3.1 When you utilize our administrations, some data about you is imparted to the individuals from our community, either on your public profile or during the booking procedure.

3.2 We are additionally working closely with outsiders which might be the beneficiaries of your Personal Data, for example,

• our business partners who may advertise our services on their websites;

• our sub-contractors in technical, payment, identity verification and delivery services or analytics providers.

3.3 We only share your Personal Data with any of these third parties in the following cases:

3.3.1 Where it is necessary to require a third party service provider, for the execution of any contract we enter into with you in order to help or offer our services (e.g. if we charge you any fees or collect any money from you in relation to any services on the Platform);

3.3.2 As part of our rating system, the reviews you write will be published on the Platform. The reviews, including your first name are visible to all visitors of the Platform;

3.3.3 We use analytics and search engine providers to aid us in the improvement and optimization of our Platform;

3.3.4 We may distribute parts of our Platform (including the deposit you have made) for display on our business partners’ websites through API or widgets. In these cases, some information from your public profile may be displayed on these sites;

3.3.5 If Bag to Store or all or part of its assets are assumed by a third party, in which case Personal Data kept by it about its members will be one of the transferred assets.

3.4 In accordance with applicable laws and where required with your consent, we may combine data about you, including your Personal Data and cookie information, we send to and receive from our business collaborators. We may use this data and the combined information for the uses set out above.

4. Targeted ads on social media platforms and our communications sent by e-mail and/or text messages


In accordance with applicable laws and where required with your agreement, we may use the information you give us on our Platforms for electronic direct marketing purposes (e.g. (i) receiving our newsletters, targeted advertising on social media platforms or third parties websites).

For electronic marketing communications: You can withdraw your agreement at any time by (i) clicking on the unsubscribe link we provide in each Bag To Store communication sent to your attention or (ii) contacting us using the contact details available at the end of the Privacy Notice.

For targeted ads and content:

• on social media (e.g. Facebook and Instagram): you can object at any time by configuring your settings regarding advertisement via your social media account;

• on third party websites.

5. Is your Information being transferred? how and where?


We store the Personal Data that we hold about you in the European Union ("EU").

Should you want to get further details about the safeguards put in place, you can contact us via the contact section available at the end of the Privacy Notice.

6. What are your rights in respect of your personal data?


6.1 Where permitted by law, you may possess the right to get a copy of Personal Data that we retain about you. Before responding to your request, we may ask you to (i) verify your identity and (ii) provides further details so we can better respond to your request. We will endeavor to respond within an appropriate timeframe and, in any event, within any timeframe required by law. If you want to exercise this right, please contact us using the contact details available at the end of the Privacy Notice.

6.2 As a member of our Platform, you can access the Personal Data we obtain around you via your account to correct, rectify, or delete information that is inaccurate. You may also update or erase your Personal Data by contacting us, utilizing the contact details available at the end of the Privacy Notice.

Please notice that in some instances we may retain certain information about you as required by law, or for logical aims. For example, if we think you have committed fraud or violated our Terms and Conditions, we may desire to go on some of your data to deflect that you evade the regulations applicable to our Platform.

You likewise hold the right to prepare a charge to the relevant data protection supervisory authority or to try a remedy through the courts if you conceive that your rights have been violated.

6.3 You have the right to specify the protocols for how and if your information will be conserved, deleted or communicated after your demise.

6.4 You have the right to consider and remove (portability) the information that you enroll into our site actively and consciously with the intent of accessing and using our services, and the information generated by your activity when using these services. We accent that this right does not extend to data compiled and processed under any other legal framework, outside of the reach of the contractual agreement between us.

This (legal) right may be exerted at any time, and notably when your invoice is closed on the site, in order to recover and preserve your personal data.

Therefore, we will mail you your personal data in the format which we deem suitable, in an open, industry standard, commonly used, machine-readable format.

This claim may be made without prejudice to whatever other claims or cases brought before the administrative or judicial tribunals. You possess the right to bring legal action (administrative or judicial) if you believe that your data (as delimited in this charter) was processed contrary to regulatory texts.

6.5 You have the right to restrict the processing of your personal information, in the following cases: - During the confirmation process that we enforce, if you decide that your personal data is incorrect, - If you determine that your data is being processed illegally, and you wish to restrict the processing of your data rather than delete it, - If we no longer need your personal information, but you would like to retain it, as is your right. - During a period of verification of legitimate cause, during which you may oppose the processing of your personal information.

7. Cookies & similar technologies


Bag to Store uses cookie technology in order to offer you a better and more personalized web service.

A cookie is a small text file that is stored and/or read by your web browser on the hard disk of your end device (e.g. computer, laptop or smartphone) by websites you visit. Almost every site uses cookie technology to make websites work and to optimize design and functionality. Cookies also make your interactions with websites more secure and more faster, since they can call up your preferences (e.g. such as login and language), by sending the information they contain back to the originating website (first-party cookie) or to another website to which it belongs (third-party cookie), when you revisit the respective website using the same end device. Based on the function and the purpose for which cookies are used they are typically divided into the following categories, which are used by Bag to Store on this website:

Strictly necessary cookies enable you to move around the site and use its basic purposes. They are usually only fix in response to actions made by you which amount to a request for services, such as log into a secure area of our site. These cookies are indispensable for the purpose of this site.

Functional cookies are used to recognize you when you return to our website and enable us to offer you improved and more personalized functions like greet you by name and remember your preferences (e.g. your choice of language or region).

Analytical and performance cookies allow us to recognize and count the number of visitors and to gather information about how the website is used (e.g. which pages a visitor opens most often and whether the user receives error messages from some pages). This assists us to improve the way our website works, for instance, by ensuring that users are getting what they are looking for easily.

Marketing and targeting cookies record your visit to our website, the pages you have visited and the links you have followed. We will utilize this data to deliver adverts more relevant to you and your pursuits. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. We may also share this data with third parties (such as advertisers) for this role.

Usage of third party cookies: please note that Bag to Store is using the services of third parties to learn about your usage of this website to optimize your user experience and to show you advertising outside of this website. These third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

You can withdraw your cookie agreement at any time by using the preference settings of your web browser.

8. Contact


If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your Personal Data, you can do so by sending an email to  or by sending a letter to

Bag to Store, Gorica Vasilevska s.p

Slovenska cesta 56

1000 Ljubljana